Contact A Seller On eBay – www.ebay.com is an online shopping platform designed specially for individuals who love to do their shopping online—they shop for items like; electronics, shoes, bags, clothing’s, jewelry, and other collectibles.
Before one can start selling or buying on eBay site, you’ll be asked to verify your email address. An email will be sent to the email address you provided with other instructions to guide you through the process of buying and selling.
A buyer on eBay may want to contact a seller for one reason or another, it can be because the buyer isn’t satisfied with the item they purchased or maybe the buyer wants to ask certain questions about a listing and pricing of an item before buying.
When registering for an eBay account, eBay collects your bio data (phone number, email address). With this bio data, an eBay user, buyer, or seller can easily contact one another. This bio data is used specifically for communication-related to your transactions.
An eBay user or buyer cannot request to buy an item out of eBay auction section, it is against eBay rules and policy. eBay users can only contact each other if it has to do with the transactions made on the eBay site.
Steps On How To Contact A Seller On eBay
If you wish to contact a seller of an item you wish to buy or you have a question to ask the seller concerning the item you are about to purchase, follow the simple process below to get started;
- Click the “ask a question or contact a seller” link near the bottom of the listings.
- On the find answers page, select the topic that best fits your question.
- Look for your question.
- If you can’t find your question, select “ No, I want to contact the seller” from the did we answer your question section.
- Click on the Continue tab.
- Enter your question depending on the topic you first selected.
- You’ll be required to enter additional information about yourself.
- Enter your security verification code.
- Then click on Send.
When a buyer selects the “ask a question” link on a sellers listings, they’ll be directed to a page where eBay will first try to help them find answers to their questions. eBay automatically generated answers for some common questions based on the information the buyer provides in the listings before the seller answers to the questions.
As a seller, you can make it very easy for your buyers to find answers to their questions, this helps you save time in responding to messages.
Note; always make sure you update your contact information, so as to enable the seller of the item to contact you easily and at anytime. Mind you, not all sellers on eBay can give answers to your questions when you have not even purchased a single item on eBay.
This means an eBay seller can only answer to your questions if only you e purchased at least one time from the eBay site.